Quality Management Information The business world is divided into the haves and have nots - which one are you? Some have nots want it and others don't - fair enough, as there's no point in complicating matters if the information is not going to be used to increase profitability or value. What's interesting, at least from our perspective, are the businesses that don't know whether MI would be of benefit because they don't have the experience. So here are a few thoughts to help this group. READ MORE